Cookies Policy

Dokdokter informs the users, through this notice, that we can use cookies when the user navigates through the different screens and pages of the site. While using our site you agree and expressly authorize the use of cookies in accordance with our Privacy Policy.

What are cookies?

A cookie is a small text file that a Web server can store on the hard disk of a computer to store some information about the user. The cookie identifies a computer uniquely, and can only be read by the Web site that sent it.

A cookie is not an executable file or a program and therefore can not propagate nor contain a virus or other malicious software, and can not be longer than 4000 characters.

What are cookies used for?

The use of cookies is intended solely to remember user preferences (language, country, logon, your browser features, usage of our website, etc.).

Recalling their preferences the website will not have to, for example, ask for the country every time the user visits our site. Dokdokter will know the characteristics of the computer used and can offer a better browsing experience, save and remember any preferences that may have been set while the user was browsing the site, personalize home pages, identify which parts of a site have been visited or keep track of selections in a "shopping cart".

Dokdokter may use cookies in order to recognize users who have registered and to offer a better and more personalized service. They can also be used to obtain information about the date and time of the user's last visit, measure certain traffic parameters inside the site and estimate the number of visits, so that Dokdokter can focus and adjust services and promotions more effectively.

Normally, websites use cookies to obtain statistical information on their Web pages. Note that the collected data on the users movements and the use of the Website is for statistical purposes only, not personal.

Types and purposes of cookies

Below is a list of cookies that can be found on Dokdokter and a brief description of their purpose. None of them retains personally identifiable information about the user. Some cookies personalize the visit, others remember preferences, while others only provide visitor statistics.

  • Dokdokter: Cookies to control the users session and save his preferences.
  • Google Analytics: Cookies used for analytical and statistical purposes.
  • Cookies that store information about the users navigation history in order to show him personalized content.

Protection safeguards

The user can set his browser to accept or reject the cookies or to have the browser notify him when a server wants to send a cookie to their computer or delete them. Here you can find instructions about the security settings on various Web browsers.


  • If you use Microsoft Internet Explorer, on the Tools menu> Internet Options> Privacy> Settings.
  • If you use Firefox, the menu item Tools> Options> Privacy> Cookies.
  • If you use Google Chrome in the menu Settings> Privacy.
  • If you use Safari on the menu Preferences> Security.

You can use the "Help" section in the toolbar of most browsers to change the settings of your computer, however, some of the features of our online services may not work or may be more difficult to access If you reject all cookies.

Most browsers allow you to turn on a private mode whereby cookies are deleted after each visit. Depending on the browser, “Private mode” thus may have different names, below you can find a list of the most common browsers and different names for this "Private mode":

  • Internet Explorer 8 and above: InPrivate.
  • Firefox 3.5 and above: Private Browsing
  • Google Chrome 10 and above: Incognito.
  • Safari 2 and above: Private Browsing
  • Opera 10.5 and higher: Private Browsing.

Please carefully read the help section of your browser to learn more about how to activate the "private mode". You can still visit our Web while your browser is set to "Private mode", however, the user experience may not be optimal and some utilities may not work.

Dokdokter thanks you for accepting cookies, this helps us to obtain more detailed data and allows us to improve the content and layout of our website to suit better our users preferences.